Building Collective Capability: The Missing Link Between Change Strategy and Sustainable Results Description
Organizations invest millions in change initiatives, yet many continue to experience change fatigue, fragmented leadership, siloed decision-making, and inconsistent execution. The missing ingredient is rarely the strategy itself—it is the organization's collective capability to lead and adapt together.
This highly interactive session introduces a practical framework that combines change leadership, organization development, and systemic coaching to help leadership teams become catalysts for transformation. Participants will explore how coaching can strengthen alignment, psychological safety, stakeholder engagement, cross-functional collaboration, and shared accountability—the conditions that allow change to take hold and endure. Through compelling client stories, facilitated discussion, and practical coaching tools, participants will discover how coaching shifts from being an individual development intervention to becoming a strategic capability that accelerates organizational change.
Key Takeaways
In this session, participants will learn:
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Understand why collective capability is becoming a critical differentiator for successful organizational transformation.
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Learn practical coaching conversations and team interventions that reduce resistance while increasing ownership and commitment.
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Apply a simple framework for helping leadership teams create the conditions where change can thrive across the broader system.
Your Presenter
Michelle Chambers, M.Ed., ACTC, PCC, EIA, ITCA is an award-winning Organization Development Consultant, Executive and Team Coach, Leadership Development & Change Advisor, speaker, published author and thought leader. Working with clients globally, her work focuses on helping leaders and organizations navigate complexity, lead through change, and strengthen collective capability so strategy translates into sustained performance.
Through Chambers Leadership Group & Teams Matter™, she partners with executives, leaders, senior leadership teams and cross-functional teams in a wide range of sectors, including financial services, healthcare, energy, manufacturing, public sector, higher education, and not-for-profit organizations. Clients include Telus, Pfizer, Johnson Controls, RBC, Hydro Ottawa, Royal Unibrew, Toyota, the Ontario Public Service, Peel Region and more. Her approach is collaborative, practical, and deeply systemic. She works with teams as living systems rather than collections of individuals, helping leaders understand how relationships, structures, decision-making patterns, and culture interact to shape results. Drawing on organization development, systems thinking, and evidence-based team coaching practices, to support leaders to strengthen alignment, accountability, trust, and shared ownership—within teams and across organizational boundaries.
Michelle is also the Program Director for the Centre of Excellence in Organization Development and Change at Schulich Executive Education Centre/York University as well as a coach educator and supervisor. Michelle is passionate about fostering collaborative learning environments and recently served as a thought leader for the ICF/ACMP joint task to explore coaching & change management. She is an ICF Prism Award recipient and a finalist for a global Change Leadership award. Join her for an insightful session filled with stories, strategies, and inspiration to elevate your collective capability in transformational change.
Continuing education credits for professional certifications will be available from the participating organizations.
Registration fees cover costs and support the organization to be able to organize and coordinate future events.